More Information

35 Years of Experience

Dealership Opportunities

Employment with L.A. Spas

CurrentOpenings

Employment Opportunities

L.A. Spas, Inc. is currently seeking a Sales Support Specialist.

Overview of Position

The Sales Support Specialist is the primary point of contact for our customers. In this role, you will work with our customers (specialty retailers and distributors), regional sales managers (“RSMs”) and our three factory-owned stores. The primary goal of the Sales Support Specialist is to assist these various sales groups to increase sales, as well as provide the fundamental knowledge and materials required for them to do so.

Essential Duties and Responsibilities

Provide quality service to L.A. Spas’ internal and external customers in all assigned tasks, while upholding L.A. Spas’ values at all times.
Process sales orders on behalf of RSMs which includes:

accurate and timely order entry
verbal confirmation of sales orders with customers
review of prices quoted by RSMs vs. established discount guidelines
compliance with L.A. Spas’ standard order entry processes and procedures.

Work closely with our Customer Service Department to fully resolve any customer service issues.
Maintain solid ongoing relationships with dealer/customers to ensure dealer retention.
Complete other Sales and Marketing assignments as required from time to time.
Support the RSM’s activities and efforts to maximize the distribution network (dealer count and quality), sales, and revenue.

Qualifications/Competencies/Position Requirements

Knowledge, Skills and Abilities:

Detail oriented, especially related to sales order entry
Work well under pressure to meet time and accuracy targets
Computer skills – Excel & Word & Microsoft Outlook; learn our order entry system (MAS)
Ability to multi-task and handle consistent workflow, follow-up and organize work tasks
Develop and foster relationships
Good listening skills and retention/memory
Effective oral, written and telephone skills

Education and Experience: